What is Denix?
Denix, located in Spain, is the world’s foremost manufacturer of high quality, authentic, imitation firearms and accessories. It complies with European regulations to obtain reliable and safe replicas of your favorite weapons.
Where are your products manufactured?
Our products are manufactured in Spain, Germany and Italy.
Can I request a custom replica design?
We don't offer custom orders or modifications. Our collection is made up of official designs from trusted global brands like Denix, Gonher and Schroedel.
What parts of your replica guns are metal or plastic?
Most of our replicas feature metal barrels and frames for realism and durability, while parts like grips, stocks, or decorative elements may be made of plastic or resin. Each product page includes material details, or contact us if you’d like to confirm a specific model.
Do your products have red or orange muzzle tips?
No, our products do not come with red or orange tips. Any colour markings shown in product photos are for display compliance only and are not included on the shipped item.
How do I know which cap ammo to use?
Each cap gun specifies the type of shot it uses — 8-shot ring caps, 13-shot ring caps, 100-shot paper caps, etc. Be sure to read the product description to choose the right type of caps.
When can I use my 10% sign-up discount?
The 10% welcome discount only applies to full-priced items and first orders. It cannot be combined with other active promos or during a sitewide promotion.
Where do you dispatch from?
Perth, Western Australia.
Do you ship to my State?
Yes, we ship Australia-wide — including NSW, VIC, QLD, SA, WA, TAS, ACT, and NT. However, please note that some states have restrictions around the purchase of replica firearms. We recommend checking your local laws or visiting our License and Permit Info page if you're unsure.
Do you ship to countries outside of Australia/New Zealand?
Why should we purchase from you?
We are Australia's trusted source of imitation weapons and an Authorized Reseller of Denix with a 20+ year track record of supplying quality products at competitive prices with no hidden costs.
Can I purchase these imitation weapons without a permit or a license?
Permit or license is not required if live in South Australia, Western Australia or Queensland. Otherwise, you MUST have a relevant license or permit to purchase and own imitation weapons. A Commissioner's Permit or Membership in Collector’s Club under Legislation or Police Regulations is required for TAS and VIC, except for Flintlocks. A Commissioner's Permit is required for NSW, NT, and ACT, except for Flintlocks. License/Permit/Membership will be verified before shipping even if a payment has been approved. Learn more on how to apply for the relevant permit/license per State here.
I’m sending this as a gift — do I need to check the receiver’s permit status?
Yes — it’s essential to consider the recipient’s location and local state laws, even if you yourself live in a state with fewer restrictions.
For example, if you're ordering from Queensland, South Australia, or Western Australia — where permits aren't usually required — and sending the product to someone in New South Wales, Victoria, Tasmania, ACT, or the Northern Territory, your recipient may need a valid firearm or imitation firearm permit to legally receive the item.
Where can I submit my permit/license for verification?
You can upload your license for verification here.
Can I place an order before I receive my permit?
If you're from a State that requires a permit, we recommend waiting until your permit is approved. You’re welcome to browse and plan your order, but a valid permit must be submitted and verified before we can ship your items.
If my payment is approved but my permit/license is not, will my purchase still be shipped?
No. If your license is not approved, your payment will be refunded. Note that payment received and cleared from our bank account will be refunded.
Can I submit my license prior to purchase?
Yes, and we encourage you to submit it for verification before you buy! You can submit it here.
I’m worried about Border Force or customs — will my order be confiscated?
No need to worry. We’re an Australian business shipping from within Australia—not internationally—so Border Force or customs clearance is not involved. We also comply with state regulations and verify permits where required.
When can I expect new items to be added to the catalog?
Every week! Our homepage will display an array of collections including ONLINE ONLY SPECIALS!
Can your Imitation gunsfire real Ammunition?
Our imitation guns are non-firing models and are meant for display purposes only. They can neither fire real ammunition nor be modified to fire real ammunition. Attempting to modify the imitation(s) is illegal and can create a dangerous hazard to anyone attempting to fire live.
Can I buy multiple long guns in one order?
Due to freight restrictions, only one long-arm replica (e.g., rifle, machine gun) or heavy display stand can be purchased per order. However, you can still add lighter items like pistols, badges, or cap guns in the same order.
Which days do you dispatch goods?
Monday-Friday during normal business hours, excluding public holidays..
When will my order be shipped?
If goods are in stock, goods will be dispatched from our warehouse as soon as funds have been credited into our bank account. Allow 2-3 business days after payment has been made for dispatch to occur.
Is there a way to reserve a product that's low in stock?
We don’t offer reservations. To avoid missing out, we recommend placing your order as soon as you're ready — especially during promo periods.
What if my order is out of stock?
You’ll be advised ASAP on a date when goods are expected to be re-available. If goods are unavailable after the date indicated, we’ll suggest alternative items for consideration. You are under no obligation to accept our suggestions. You may also opt for a full refund or hold your payment for until goods are re-available, which ever is most convenient for you.
Do you have a warranty policy?
Yes, we offer a 14-day warranty that covers manufacturing defects, faulty products, and items damaged upon delivery (must be reported within 48 hours). If a product meets these conditions, customers can request a return for assessment. Learn more in our Warranty and Returns page.
What is not covered under warranty?
Our warranty does not cover normal wear and tear, accidental damage, misuse, negligence, unauthorized modifications or repairs, cosmetic damage that does not affect functionality (subject to assessment), or failure to follow product care instructions. Learn more in our Warranty and Returns page.
Can I return a product?
Returns are accepted only for faulty or damaged items that are reported within 14 days of receipt. The product must be in its original condition and packaging, and include all accessories. Items that show signs of use or damage caused by the customer are non-returnable. Learn more in our Warranty and Returns page.
How do I request a warranty claim?
To initiate a claim, email sales@replicaweapons.com.au with your order number and contact details, a description of the issue, and clear photos or videos showing the defect. Our support team will review your claim within 3-5 business days and provide instructions on the next steps. Learn more in our Warranty and Returns page.
Who covers the shipping costs for returns or claims?
Returns must be approved in advance, and the customer must cover the return freight charge before the goods are shipped back. Payments must be completed within 14 days of our written confirmation. Learn more in our Warranty and Returns page.
How do I contact you?
You can contact us by either sending us an email at sales@replicaweapons.com.au or by clicking here.